At Language Tuition Nottingham we are committed to creating and maintaining a peaceful environment within the company, constantly promoting respectful behaviour amongst employees with the aim to prevent aggressive or inappropriate conducts that can affect clients, their families or relatives.
Regardless of their charge or role, it is expected that employees of Language Tuition Nottingham conduct themselves in a respectable and professional manner. These code of conduct must be developed within the setting of the service offered to the clients: external, internal or remote.
We promote respect for diversity, good interpersonal relations and a harmonious development of the activities provided in our educational and training services.
In the event of inappropriate behaviour by our clients, their families, our employees and/or customer service, school or training staff, Language Tuition Nottingham management will take the necessary action to solve the issue and if required, refer it to the competent authorities.
This Abusive Behaviour Policy has been approved by the General Manager of Language Tuition Nottingham, at 28th of April 2021, coming into effect on this same date.